They fixed the loose connections in the speedo that were causing the dash lights not to work. They also repaired the two broken wheels.
The spokes had come loose prematurely (~200 miles) and damaged the hubs. Both the two hubs and all of the spokes were replaced under the warranty.
Initially, St. Croix Ural didn’t want to replace the wheels under the warranty, even though this was the same problem I had experienced earlier this summer (which was covered). After entirely too much arguing, they agreed to call Ural. Ural, of course, covered the repair.
St. Croix Ural said they ordered the parts on 9/9/2010 and that Ural had them in stock. The parts (new hubs and spokes) didn’t arrive until 9/28/2010. The dealer said that Ural didn’t ship the parts when they ordered them and waited an extra week. Weird.
They relaced the two wheels and put them on the bike. They also said they checked the alignment which was “in spec” to them. Riding out of the parking lot it did feel a bit better than before, but it still pulls to the right.
St. Croix Ural still has no explanation for the cause of the problem. I’m tired of dealing with them. I will be visiting Kevin of Scrambler Cycle soon and hopefully get it sorted correctly.
For a Ural dealer, there aren’t many Urals around… not even a sidecar in sight. Just one sitting out front for sale.
No Ural sign visible either…
I hope today will be my last visit to New Richmond, WI.
We got going a bit late and were stuck in bad traffic, so I was unable to get photos of the beautiful fall colors along the St. Croix River (hopefully this weekend!).
I’m quite glad to have my Ural back. I need to start getting ready for winter!